Delivery

At Pawsy, we make every effort to ensure fast and reliable delivery of your orders.

Processing times

All orders are prepared within 24 to 48 hours after payment validation.
Shipments are made from Monday to Friday.

Delivery times

France: 5 to 8 working days
Europe: 5 to 10 working days
International: 7 to 12 working days

These times may vary during peak periods (sales, holidays, special operations).

Shipping costs

Delivery is free for all orders, with no minimum purchase.
No additional fees are applied.

Order tracking

Once your order has been shipped, a confirmation email will be sent to you with a tracking number.
You can track your package at any time.

Secure delivery

Each order is carefully prepared and checked before shipping.
We work with reliable logistics partners to ensure delivery in the best possible conditions.

Possible delays

Delays beyond our control may occur in some cases (high demand, logistical constraints or exceptional circumstances).
Thank you for your understanding.

Customer service

For any questions regarding your order or delivery, our customer service is at your disposal.

Email: contact@yourwebsite.com
Response time: maximum 24 hours

Pawsy commitment

We are committed to offering you a simple, transparent and reliable shopping experience, with a delivery service that meets your expectations.