Terms and Conditions


1. Purpose

These General Terms and Conditions of Sale define the rights and obligations between Pawsy and any person making a purchase via the website.

Any order placed on the website implies unreserved acceptance of these General Terms and Conditions of Sale.


2. Company Information

Store Name: Pawsy
Email: contact@pawsy.com
Publication Manager: Jeremy Martinez


3. Products

The products offered for sale are those presented on the website, within the limits of available stock.

Descriptions and images are as accurate as possible, however, minor variations may exist.


4. Prices

Prices are indicated in euros, all taxes included.

Pawsy reserves the right to modify its prices at any time, while guaranteeing the price applied at the time of the order.


5. Order

Any order is considered final after payment validation.

Pawsy reserves the right to cancel or refuse any order in case of dispute or suspicion of fraud.


6. Payment

Payment is due immediately upon order.

Accepted payment methods are:

  • Credit card
  • PayPal
  • Other methods available on the site

Transactions are secured.


7. Delivery

Products are delivered to the address indicated during the order.

Average delivery times:

  • France: 5 to 8 working days
  • Europe: 5 to 10 working days

These times are indicative and may vary.


8. Right of withdrawal

In accordance with current legislation, the customer has a period of 30 days to exercise their right of withdrawal.

Products must be returned in their original condition.

Return shipping costs are the responsibility of the customer.


9. Refund

The refund is made after receipt and verification of the returned product.

The refund period is 5 to 10 working days.


10. Liability

Pawsy cannot be held responsible for damages resulting from improper use of the purchased product.

Pawsy's liability cannot be engaged in cases of force majeure.


11. Intellectual Property

All elements of the site are protected by intellectual property rights.

Any reproduction or use without authorization is strictly prohibited.


12. Personal Data

The information collected is necessary for order processing.

They are processed in accordance with the site's privacy policy.


13. Applicable Law

These General Terms and Conditions of Sale are subject to the law applicable in the company's country of domicile.

In case of dispute, an amicable solution will be sought before any legal action.


14. Contact

For any questions regarding these General Terms and Conditions of Sale:

Email: contact@pawsy.com